Advanced Communication Skills – Leading with confidence
CPD Hours / Duration
1 hour/s
Cost
Depends on Membership level

Advanced Communication Skills – Leading with confidence

Presenter Dean King - Personal Edge

Dean King is a highly-qualified healthcare professional and dynamic nurse leader with a wealth of industry knowledge, experience, and expertise. 

As a Leadership Specialist, Dean provides expert education, training, and coaching that inspires individuals, groups, and organisations to realise their full leadership potential. With over 12,800 hours of coaching experience and professional expertise in emotional intelligence, team building, conflict resolution and stress management, Dean has consistently produced exceptional results for others at both a personal and professional level.

Course Content

Inside the healthcare environments, research suggests that over 70% of all errors, adverse events and accidents can be traced back to poor communication or miscommunication.

Therefore, by learning how to communicate more effectively you can dramatically improve teamwork, enhance personal satisfaction and begin to reduce the negative consequences of poor communication that impact on patients, staff and the organisation.

Target Audience

Learning Outcomes

In this session you will:

  • Gain a deeper understanding of communication 
  • Gain insight into their own preferred learning and communication styles
  • Experience how to communicate like an authentic leader
  • Learn how to develop rapport