Who’s Monitoring What in the Healthcare Services of Australia – Let the Madness Unfold
CPD Hours / Duration
1 hour/s
Cost
Depends on Membership level

Who’s Monitoring What in the Healthcare Services of Australia – Let the Madness Unfold

Presenter Cheryl Dezotti, Nurse Education Specialist - The Nurses for Nurses Network

Cheryl Dezotti is a Registered Nurse and holds a Masters Degree in Quality in Healthcare. Cheryl has worked in both the acute and aged care sectors as a clinician and extensively in healthcare education and management. Cheryl is a co-founder and Director of the Nurses for Nurses Network.

She has extensive experience in the application of Quality methodologies to meet the accreditation criteria created by government agencies in the acute and aged care sectors.

In her role as Assistant Director of Nursing & Quality Manager of a medium sized private acute hospital, Cheryl was central in the application of the EQUIP criteria required for accreditation by the ACHS and led the facility in the implementation of medical clinical indicators which was a central part of the accreditation process. The Hospitals Quality Program was recognised by the Australian Private Hospitals Association via a national award for Quality and Excellence

She has been appointed Clinical Advisor and Administrator for aged care organisations that have been sanctioned, along with being an Aged Care Accreditation Assessor and working as an Executive Manager and Facility Manager of Aged Care Facilities.

This experience has allowed her to explore the healthcare accreditation processes from both sides of the divide and she is happy to share her views as to whether the process of accreditation leads to enhancing the experience of the service provided to the patient/client/resident.

Course Content

There are a plethora of accreditation and monitoring agencies that review different aspects of Australian Health Care Services. How effectual are they? 

Target Audience

Learning Outcomes

In this session you will:

  • Receive an overview of the key accreditation and monitoring bodies that review Australian Health Care Delivery Services
  • Discuss the costs associated with these external bodies
  • Explore whether these external bodies do markedly influence the quality of care and services the client receives
  • Reflect on ways the ‘system’ could be improved to facilitate better health outcomes for the end user of the Australian healthcare system